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Cellex Store Dispute and Report

Dispute and Report Form

Personal Information


Order Details


Dispute Details

Introduction

At Cellex Store, we aim to provide a seamless shopping experience. However, if you encounter any issues with your order, you can easily report them through the form. Our team will carefully review your submission and work to resolve your concern as quickly as possible.

Please fill out the form with accurate details to help us assist you better.

When to Use This Form

  • Received a wrong product
  • Damaged or defective product
  • Product quality issues
  • Delayed delivery
  • Any other order-related concerns

Resolution Options

Based on your concern, our team will assess and take one of the following actions:

  • Replacement – If the item is incorrect or damaged.
  • Refund – For eligible disputes after verification.
  • Assistance with Usage – If you need guidance on how to use your product.
  • Other – For any situation not covered above.

Response Time

Once submitted, your dispute or report will be reviewed within 3–5 business days. Our customer service team will contact you via email or phone to update you on the progress or request additional information if needed.

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