Introduction
At Cellex Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you share when using our website or services.
Information We Collect
- Personal Information: Name, email address, phone number, billing and shipping address.
- Payment Information: Bank transfer details or payment data processed securely through PayHere or other trusted payment gateways.
- Order Details: Products purchased, transaction history, and delivery preferences.
- Technical Data: IP address, browser type, device information, and usage statistics collected through cookies or analytics tools.
How We Use Your Information
- Process and fulfill your orders.
- Communicate order updates, offers, and promotions.
- Improve our website’s functionality and customer experience.
- Respond to inquiries and provide customer support.
- Ensure secure transactions and prevent fraud.
Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties.
However, we may share information with:
- Trusted service providers such as payment processors, delivery partners, and IT support teams to complete transactions and deliver orders.
- Legal authorities, if required, to comply with applicable laws or protect our legal rights.
Data Security
We take reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure. All online payments are processed through secure, encrypted connections using verified payment gateways.
Your Rights
- Access and review your personal data.
- Request corrections or updates to your information.
- Withdraw consent for marketing communications.
- Request deletion of your account or data (subject to legal and transactional requirements).
Third-Party Links
Cellex Store may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revised date.
